Privacy Policy for HemmafranHemma.com
Effective Date: 01-01-2025
Hemma från Hemma is committed to protecting your privacy and ensuring that your personal data is handled in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR). This privacy policy outlines how we collect, use, store, and protect your personal information when you interact with our website or services.
1. Data Controller
Hemma från Hemma
Tälläng 13
574 55, Kvillsfors, Sweden
If you have any questions about this policy or your data, please contact us at info@hemmafranhemma.com.
2. What Personal Data We Collect
When you interact with our website or book an accommodation, we may collect the following information:
- Personal Information: Name, email address, phone number, address, and payment details.
- Booking Details: Check-in and check-out dates, accommodation preferences, and the names of additional guests.
- Device Information: IP address, browser type, and operating system.
- Website Usage Data: Pages visited, duration of visits, and interaction with our website.
3. How We Use Your Data
We collect and use your data for the following purposes:
- To process and confirm your bookings.
- To provide customer support and respond to inquiries.
- To comply with legal obligations, such as tax and accounting requirements.
- To improve our website and tailor our services to your preferences.
- To send marketing communications if you have opted in to receive them (you can unsubscribe at any time).
4. Legal Basis for Processing
We process your data based on the following legal grounds:
- Contractual Necessity: To fulfill your booking or provide requested services.
- Legal Compliance: To meet legal and regulatory requirements.
- Legitimate Interest: To improve our services and protect our business operations.
- Consent: For marketing purposes or where explicit consent is required.
5. How Long We Keep Your Data
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Booking records and financial transactions may be retained for up to 7 years for tax and auditing purposes.
6. Sharing Your Data
We do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties in the following circumstances:
- Service Providers: Payment processors, booking systems, and IT support services.
- Legal Authorities: When required by law or to protect our rights.
All third-party service providers are contractually obligated to protect your information in accordance with this policy and applicable laws.
7. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze website traffic. By using our website, you consent to the use of cookies. You can adjust your browser settings to refuse cookies, but this may limit the functionality of our site.
Types of cookies we use:
- Essential Cookies: Required for website functionality.
- Analytics Cookies: To understand user behavior and improve the site.
For more information, refer to our [Cookie Policy].
8. Your Rights Under GDPR
As a user, you have the following rights regarding your personal data:
- Right to Access: Request a copy of your data.
- Right to Rectification: Correct inaccurate or incomplete information.
- Right to Erasure: Request deletion of your data, subject to legal obligations.
- Right to Restriction: Restrict the processing of your data.
- Right to Data Portability: Transfer your data to another service.
- Right to Object: Opt-out of certain processing activities.
- Right to Withdraw Consent: Revoke consent at any time for processing based on consent.
To exercise your rights, contact us at info@hemmafranhemma.com.
9. Data Security
We implement industry-standard measures to protect your data from unauthorized access, disclosure, or destruction. This includes encrypted communications (SSL), secure data storage, and restricted access to personal data.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies when visiting external sites.
11. Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Effective Date."
12. Contact Us
If you have any questions, concerns, or complaints regarding this privacy policy or the handling of your data, please contact us:
Email: info@hemmafranhemma.com
Address:
Tälläng 13
574 55, Kvillsfors, Sweden