Privacy Policy for HemmafranHemma.com
Privacy Policy
Last Updated: 01-01-2026
Hemma från Hemma is committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit our website www.hemmafranhemma.com (the “Website”) or make a booking with us.
1. Data Controller
Hemma från Hemma
Tälläng 13
574 55 Kvillsfors
Sweden
Email: info@hemmafranhemma.com
Hemma från Hemma is the data controller responsible for the processing of your personal data described in this Privacy Policy.
2. What Personal Data We Collect
We may collect and process the following categories of personal data:
Personal Information: Name, email address, phone number, postal address, and payment-related information provided during booking.
Booking Information: Check-in and check-out dates, accommodation details, number of guests, names of additional guests where required, and special requests.
Communication Data: Information you provide when contacting us via email or contact forms.
Technical Data: IP address, browser type, device type, operating system, and basic log data.
Usage Data: Information about how you use our Website, including pages visited and interaction with content.
Certain information is necessary to complete a booking. If mandatory information is not provided, we may be unable to confirm or fulfill your reservation.
3. How We Use Your Personal Data
We use your personal data for the following purposes:
To process, confirm, and manage your bookings.
To communicate with you regarding your reservation or inquiries.
To comply with legal obligations, including tax and accounting requirements.
To improve our Website and services.
To send marketing communications only where you have given your explicit consent. You may withdraw your consent at any time by contacting us or using the unsubscribe option included in communications.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds under GDPR:
Contractual Necessity: Processing necessary to perform a booking or provide requested services.
Legal Obligation: Processing required to comply with applicable laws, including tax and accounting regulations.
Legitimate Interest: Improving our services, ensuring Website security, and protecting our business operations.
Consent: Where you have given clear consent, for example for marketing communications or certain cookies.
5. Payment Processing
All payments made through our Website are processed exclusively by Stripe, a secure third-party payment service provider. Stripe processes payment data on our behalf as a data processor. We do not store or have direct access to your full payment card details.
Stripe may process personal data in accordance with applicable data protection laws and uses appropriate safeguards, including standard contractual clauses where required, for international data transfers.
6. Sharing Your Personal Data
We do not sell or rent your personal data. We may share your personal data only when necessary with:
Service Providers: Such as Stripe for payment processing, booking system providers, IT hosting providers, and technical support services.
Legal Authorities: When required by law or where necessary to protect our legal rights.
All service providers processing personal data on our behalf are contractually required to protect your data and comply with applicable data protection laws.
7. International Data Transfers
Some of our service providers, including payment and hosting providers, may process personal data outside the European Union. In such cases, appropriate safeguards are in place in accordance with GDPR, such as Standard Contractual Clauses or equivalent legal mechanisms.
8. Data Retention
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy.
Booking and financial records may be retained for up to 7 years to comply with tax and accounting laws.
Marketing data is retained until you withdraw your consent.
Technical and analytics data is retained for a limited period consistent with operational needs.
9. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to ensure proper functionality and to analyze Website traffic.
Non-essential cookies are only placed after you have provided consent through our cookie banner. You may withdraw or adjust your consent at any time through the cookie settings on our Website.
We use:
Essential Cookies: Necessary for Website functionality and booking processes.
Analytics Cookies: Used to understand Website usage and improve user experience.
For more detailed information, please refer to our Cookie Policy.
10. Your Rights Under GDPR
Under GDPR, you have the following rights regarding your personal data:
Right of Access: Request a copy of your personal data.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your data, subject to legal obligations.
Right to Restriction: Request limitation of processing.
Right to Data Portability: Receive your data in a structured format.
Right to Object: Object to certain types of processing, including processing based on legitimate interest.
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at info@hemmafranhemma.com.
You also have the right to lodge a complaint with the Swedish supervisory authority for data protection:
Integritetsskyddsmyndigheten (IMY)
www.imy.se
11. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure. This includes encrypted communications (SSL), secure hosting environments, and restricted access to personal data.
12. Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies separately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our data processing practices. The latest version will always be published on this page with an updated “Last Updated” date.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Email: info@hemmafranhemma.com
Address:
Tälläng 13
574 55 Kvillsfors
Sweden