Hemma fran Hemma

Welcome to Our FAQ Section

We understand that planning your stay can come with many questions, and we’re here to help. Below, you’ll find answers to some of the most common inquiries about our accommodations, amenities, and services.

If you have a question that’s not covered here, feel free to reach out to us directly at info@hemmafranhemma.com. We’re always happy to assist and ensure your stay is as comfortable and enjoyable as possible.

General

Check-in/out

What are the check-in and check-out times?

Generally check-in is available from 2:00 PM, and check-out is required by 10:00 AM. But you can always get in touch if it is possible to arrive early or later and we can see what is possible for you.

Are pets allowed?

Yes, pets are welcome at no extra charge. We have a large fenced garden where your pet can roam freely.

Is parking available?

Yes, free parking is available on-site. Please park close to the gate as the local bus passes by twice a day and needs space on the road.

Is wifi available?

Yes, free WiFi is available in all our accommodations.

Are bed linens and towels provided?

Yes, we provide bed linens and towels for your stay.

Is breakfast included?

No, we do not offer breakfast or meal delivery services. However, all accommodations have fully equipped kitchens where you can prepare your own meals. There are also restaurants in nearby villages for dining out.

Can I pay upon arrival?

All payments must be completed prior to arrival. You can book directly through our website, and your reservation will be confirmed immediately. Payment will go smoothly through the help of Stripe Payment that offers several payment options for your convenience. 

Is the location easy to find?

Yes, you can find us on Google Maps by searching for "Hemma fran Hemma, Sweden." This will guide you directly to our property. If you encounter any issues, feel free to contact us for assistance.

Our address is: 

Tälläng 13
574 55, Kvillsfors, Sweden

Are there supermarkets nearby?

Yes, there is a supermarket about 10 minutes away by car. The nearby village of Kvillsfors also offers several shops. Let us know upon arrival, and we’ll point you in the right direction.

Booking

Payment

Can I pay upon arrival?

All payments must be completed prior to arrival. You can book directly through our website, and your reservation will be confirmed immediately. Payment will go smoothly through the help of Stripe Payment that offers several payment options for your convenience. 

How is pricing determined for the Stuga and Fantasy House?

Prices for the Stuga and Fantasy House are based on occupancy. The base rate covers 2 people, and there is an additional charge for each extra guest. This allows us to accommodate different group sizes while ensuring fair pricing for smaller parties. You can view the detailed pricing breakdown when booking on our website.

What is your cancellation policy?

ou can cancel your booking up to [X days] before your arrival date for a full refund. Cancellations made less than 21 before arrival may incur a cancellation fee. If you need to reschedule, please contact us directly, and we’ll do our best to accommodate you.

Do you offer discounts during the off-season?

We only offer our accommodation during the summer. The autumn, winter and spring time can be quite cold and the accommodations are not suitable to be rented out during this period. Therefore we do not offer any off season discounts

Is there a minimum stay requirement?

We offer our accommodations from 1 night so you are welcome to stay the night if you are on a journey through the country side. But, it you are passing through, it may be wise to take an extra day and enjoy the surroundings.

Accommodation

Bed linnen and towels

Are bed linens and towels provided?

Yes, we provide bed linens and towels for your stay.

Is breakfast included?

No, we do not offer breakfast or meal delivery services. However, all accommodations have fully equipped kitchens where you can prepare your own meals. There are also restaurants in nearby villages for dining out.

Are cleaning fees included?

Yes, the cleaning fee is included in the total booking price. However, we kindly ask guests to leave the accommodation in good condition by washing any used dishes and disposing of trash in the designated bins before check-out.

What amenities and supplies are provided?

Each accommodation comes with a fully equipped kitchen, including basic cookware, utensils, and cleaning supplies. We also provide bed linens, towels, but no complimentary toiletries such as soap and shampoo.